Shipping, returns, etc

Shipping

Currently we only ship within the continental United States. Shipping is a flat $4 on all orders. Orders over $75 will ship for free. We ship via USPS and UPS — whichever is fastest and cheapest. We can usually get your order out to you the day it’s placed — otherwise, it will be the next day. If something is out of stock it can take an additional few days (we have new stuff coming in all the time). Regardless, we’ll let you know what’s going on as it’s going on.

Local Pickup

If you live in the Urbana-Champaign area, you can place an order on-line and then stop by the store to pick it up (or you can just stop by the shop and shop).

Payment

In-store: We can take cash, check or credit cards.
Mail-Order: We accept credit cards through Shopify and PayPal. This way, we never handle your card numbers and your information is secure. If you are placing an order to pick up you can either pay on-line (when you place the order) or in the shop when you pick it up.

Returns

If you get something and it just isn’t right for some reason, just send it back. Please e-mail us first so we know to expect it. Returns can be sent to:
IttyBittyBikeShop
303 W Griggs Street
Urbana, IL 61801-2609